Customer service policy change
Dear Clients,
We would like to inform you that due to the exceptional situation caused by the coronavirus pandemic, we are not able to conduct personal consultation in the office until further notice. Still, we are constantly available for you through any other form.
If you need legal assistance, please contact us on our online template form (www.helsinki.hu/en/howcanwehelp/ ),
by mail (helsinki@helsinki.hu) or
via post (address: Hungary, 1242 Budapest, PO box 317.).
Our client service by phone is available in the regular consultation hours.
Thank you for your understanding!
Hungarian Helsinki Committee
DO YOU NEED HELP?
The Hungarian Helsinki Committee has been providing legal assistance to its clients since 1994. We have been working with our legal officers and lawyers to ensure you have an institution to turn to if your human rights have been violated..
Privacy Policies
Client Data Privacy Policy of the Hungarian Helsinki Committee – English
Client Data Privacy Policy of the Hungarian Helsinki Committee – French
Client Data Privacy Policy of the Hungarian Helsinki Committee – Arab
Client Data Privacy Policy of the Hungarian Helsinki Committee – Urdu
Client Data Privacy Policy of the Hungarian Helsinki Committee – Farsi
Client Data Privacy Policy of the Hungarian Helsinki Committee – Pastu
WE CAN HELP IN CASE OF:
WE CANNOT HELP IN CASES OF:
USEFUL INFORMATION AND DATA PROTECTION:
Staff, lawyers, interns and volunteers of the Hungarian Helsinki Committee share information about its clients’ case only among themselves for consultative professional purposes. We do not share information with third parties.
Both the Hungarian Helsinki Committee and its lawyer dealing with a case reserve the right to decide whether to undertake your case or not based on its professional opinion.
HOW CAN YOU REACH US?
1
ON-LINE CONTACT FORM OR VIA POST
You can write us in our online contact form available on the right of this site, in e-mail (helsinki@helsinki.hu) or via post. Address: Hungary, 1242 Budapest, PO box 317IN YOUR COMPLAINT PLEASE INCLUDE:
Please attach copies of all the documents of your case (not only your own requests but also decisions and judgments of authorities and courts, opinion of an expert, medical papers – if applicable and available, etc.).
We can provide legal advice only after reading your materials submitted. Legal representation is only provided after consulting our lawyers about your case.
**If you or your family member (the complainant) is detained please also provide date of birth and mother’s maiden name of the complainant.
We answer all written requests either via e-mail or by post.
In our answer we will provide legal advice if your case falls within our scope of activity and let you know whether we will provide legal representation in your case.
PLEASE ONLY SEND THE COPY OF YOUR DOCUMENTS, NOT THE ORIGINAL ONES. WE ONLY KEEP THEM FOR FIVE YEARS.
2
VIA PHONE OR IN PERSON
If you wish to consult in person please call us to make an appointment.
For making appointment please only call in consulting hours as our colleagues are available only in these hours. Consultation by appointment is also possible only in these hours.